While traveling in Maine a few months ago, we found a store that carried your beautiful cotton rugs and we picked up a 2 x 3 in a stripe pattern for our bathroom.
Yesterday, we decided to hand-wash it in cold water, according to the instruction tag, and simply getting it wet in this manner caused all the dyes to spread and the whole thing now has a dingy, monotone appearance. We might as well throw it away because it just looks awful.
Yes, the tag also states that professional cleaning is recommended, but we had no idea that simply getting it wet (a condition common to bathrooms, kitchens, and possibly entryways) would cause all the dyes to release and spread.
Unfortunately, we live in the Midwest, far from the store where we purchased this product. And, besides, we don't really feel it's the store's fault, anyway.
Although this rug is essentially ruined, we're not going to yell and scream and chew you out--We just wanted to make you aware of this problem so you can make changes to the product's dyes or product label ("Do NOT machine wash or HAND WASH!") so this doesn't happen to anyone else in the future. We realize that dyes in natural fibers often fade over time, but the suddenness and completeness of the dye release on this product was something we have never seen before.
Your designs are beautiful. We only wish the one we spent good money on was more practical for daily life.
Sincerely,
The eValue-ator
No comments:
Post a Comment